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Nancy Hyman
EMAIL: nancy@hymanortho.com
MOBILE: 323-308-9817
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Nancy Hyman will outline key strategies for specifically related to the orthodontist's role in a successful practice. Nancy's seminars are a "must attend" event for Doctors and their team.

   
  Thanks to Nancy we increased new patient phone calls by 12%.
– Office of Dr. Schreiner and Alizadeh

Courses

Winning Treatment Coordinator Systems…
In conjunction with Opal Orthodontics
Friday, October 26, 2012 in Southern California
8:00 AM Registration • 8:30 to Noon Presentation

For Doctors, Treatment Coordinators and Front Office Team
Winning Treatment Coordinator Systems

Doctors-do not miss this event !!! This presentation is suitable for Doctors, Treatment Coordinators and your Front Office Team. I will be discussing key strategies for each part of the process from the initial phone call, updating the Treatment Coordinator’s role, to the Doctor’s part in a successful program and beyond. Initiatives include:

  • The New Patient Phone Call- 100% perfect 100% of the time!
  • Tracking Your Referral Sources
  • The Doctor’s Role in Case Acceptance Success
  • Avoiding Patient Roadblocks
  • Catapult Recheck and Pending Patients to the Next Level…
  • And Much More!

Email or call Nancy today for registration details.

Ortho II Users Group Meeting
February 16-18
Hard Rock Hotel, San Diego,CA

For Doctors and Full Team
Creating a Marketing Calendar

Doctors and  team members will learn to develop a marketing calendar, identifying your target audience and creating productive promotions that reflect your practice philosophy. We will look at establishing an annual marketing plan, budget, and a designated team to administer the plan. Create a 12 month marketing calendar, define your return on investment. We will also discuss tactical steps and  implementation of your marketing plan. Samples of all strategies will be provided during the discussion.

 
Designed For Doctors, Front Office Team Members & Treatment Coordinators
Converting Shoppers into Patients:
A Prescription For Success

This course defines scripting strategies in 4 key areas of case conversion success: the new patient phone script and tracking of the new patient call, “triage” of each call for appropriate scheduling, scripting for “deal breaker” questions and protocol for non-appointed and “no-show” initial exam callers. We will also examine scripting of the initial patient call for continuity of the experience, scheduling of initial exam patients, proactive strategies for failed initial exam appointments.

 

2012 SureSmile Conference
March 1-3
Gaylord Texan Hotel & Convention Center, Grapevine,TX

 
Boost Your Marketing Strategies
With A SureSmile Message!

Nancy Hyman Ortho Referral Systems
Target Audience: Doctors and Their Staff

Differentiate your practice from the multiple choices facing potential patients today. Establish your practice as the cutting edge SureSmile leader, from the initial phone call, welcome letter, marketing materials for potential and active patients, the role of SureSmile in referring family and friends, professional relations strategies and more! Role playing and samples of all strategies will be provided during the discussion.

LEARNING OBJECTIVES:

  • Develop a consistent SureSmile message
  • Elevate the practice with creative protocols
  • Refine initiatives for maximum referral
  • Role playing for increased confidence
 
Is Your Practice
A Customer Service Power House?

Nancy Hyman Ortho Referral Systems
Target Audience: Doctors and Their Staff

Turn your patients into a powerhouse referral source through creative customer service strategies including: productive patient surveys as a marketing tool, transforming satisfied patients into practice advocates, the top five patient -pleasing concepts as well as service “killers” from the patient’s point of view. This interactive presentation will assist your team in phasing in fresh ideas related to patient to patient referrals and creating patient-pleasing strategies and a focus on refining your current marketing approach. Role playing and samples of all strategies will be provided during the discussion.
LEARNING OBJECTIVES:

  • Viewing Patients As Your Ambassadors
  • Gateways to Patient Referrals
  • Creating Patient-Pleasing Practice Loyalty
 
 
Testimonials

Nancy was extremely professional, knowledgeable, organized, enthusiastic and charming.

Office of Dr. Chip Rigsbee

 
 

 

 
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©2012 Ortho Referral Systems • EMAIL: nancy@hymanortho.com • MOBILE: 323-308-9817